Shipping Policy

Last Updated: July 17, 2026

Thank you for shopping with Marrcato. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• During peak seasons, product launches, or promotional events, processing times may be slightly longer.

Once your order has been dispatched, you will receive a confirmation email or SMS containing your tracking details.

Shipping Time

Estimated delivery timelines are as follows:

• Metro Cities: 3–5 business days
• Tier-2 & Tier-3 Cities: 4–7 business days
• Remote Locations: 5–10 business days

Please note that delivery timelines are estimates and may vary due to factors beyond our control, including weather conditions, courier delays, or unforeseen logistical issues.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before payment.
• We may offer free shipping on selected products, orders above a specified value, or during promotional campaigns. Any such offers will be clearly communicated on our website.

Order Tracking

Once your order has been shipped, you will receive tracking information via email or SMS. You can use the tracking details provided to monitor the status of your shipment in real time.

Delivery Attempts

Our delivery partners may make multiple delivery attempts before returning the package to us. We kindly request customers to provide accurate shipping information and ensure availability at the delivery address.

If an order is returned due to:

• Incorrect or incomplete address details,
• Customer unavailability,
• Refusal to accept delivery,

additional shipping charges may apply for re-shipment.

Delayed Deliveries

While we strive to deliver all orders within the estimated timelines, delays may occasionally occur due to circumstances beyond our control. Marrcato shall not be held liable for delays caused by courier partners, natural disasters, government restrictions, or other unforeseen events.

We appreciate your patience and understanding in such situations.

Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact our customer support team within 48 hours of delivery. Kindly include:

• Your Order ID,
• Photographs of the package and products received (if applicable), and
• A brief description of the issue.

Our team will review the matter and provide an appropriate resolution at the earliest.

International Shipping

At present, Marrcato ships only within India unless otherwise specified on our website.

Contact Us

If you have any questions regarding shipping or delivery, please feel free to contact our customer support team through the details provided on our Contact Us page.

Thank you for choosing Marrcato.

Marrcato
Curated for Modern Living.